FREQUENTLY ASKED QUESTIONS FAQFREQUENTLY ASKED QUESTIONS FAQ

hotel the originals city le pavillon

FREQUENTLY ASKED QUESTIONS

Discover

FAQ

Do you have a question about our hotel?
The answer below or contact us by phone or e-mail.

FROM WHAT TIME IS THE ROOM AVAILABLE ON THE DAY OF ARRIVAL AND AT WHAT TIME MUST IT BE VACATED ON THE DAY OF DEPARTURE?

On arrival, rooms are available from 3 pm.

Rooms must be vacated by 11 a.m. on the day of departure.

Luggage storage is available for customers arriving early or wishing to leave Villeneuve-lès Béziers a little later.

SCHEDULES: WHAT ARE THE BREAKFAST TIMES?

Breakfast is served Monday to Friday from 6:30 a.m. to 9:30 a.m. / 6:30 a.m. to 10 a.m. on weekends and during the summer months.

OPENING HOURS: WHAT ARE THE BAR'S OPENING HOURS?

The bar is open every day from 12:00 to 01:00.

HOURS: IS RECEPTION OPEN 24 hours a day?

Yes Reception is open 24 hours a day

TIMETABLES: WHAT TIME DO I HAVE TO LEAVE MY ROOM?

Rooms are available for check-out until 11:00 am.

DOES THE HOTEL HAVE ROOMS SUITABLE FOR DISABLED GUESTS?

The hotel has 3 rooms accessible to PRMs (people with reduced mobility).

SERVICES: HOW FAR IN ADVANCE CAN I CHANGE MY RESERVATION?

Flexible bookings can be changed/cancelled up to 6 p.m. on the day of arrival. Other types of reservation may be modified under certain conditions, depending on the package chosen. Please contact reception for further information.

SERVICES: HOW TO FIND THE BEST LOCAL SPOTS?

To find out more about places to visit in the region, go to the City Guide page on our website. Our team can also advise you directly at reception.

SERVICES: CAN I SMOKE IN THE ROOM?

No, our hotel is 100% non-smoking. Outdoor smoking areas are available

SERVICES: CAN I BRING MY FAMILY WITH CHILDREN?

We're delighted to welcome your whole family, Bigs and Littles alike.

SERVICES: HOW FAR IS THE HOTEL FROM BEZIERS TOWN CENTER?

Just 5 minutes from the Canal du Midi and 15 minutes from downtown Béziers and the beaches.

SERVICES: IS INTERNET ACCESS FREE?

Yes

SERVICES: IS THERE A PARKING LOT?

The hotel has a large parking lot on its premises. This is free and secure, with charging stations for electric vehicles.

GETTING TO THE HOTEL: HOW TO GET TO THE ORIGINALS CITY, HOTEL LE PAVILLON

The hotel is located at the junction of the A9 and A75 motorways (Béziers Est exit).